Privacy Policy

At MedyClub, we prioritize your health and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you subscribe to our family doctor service via WhatsApp.

1. Information We Collect

To provide personalized medical guidance, we collect:

• Contact Information: Your name, phone number (for WhatsApp communication), and email address.
• Health Profiles: Basic medical history, allergies, and current medications for you and your family members.
• Consultation Data: Messages, voice notes, and images (such as test reports or symptoms) sent to Dr. Anjali via WhatsApp.
• Subscription Details: Payment history and subscription status (processed securely via our payment partners).

2. How We Use Your Information

Your data is used exclusively to:

• Enable direct medical consultations with Dr. Anjali Ramesh.
• Maintain your family's medical history for continuity of care.
• Send prescriptions, report reviews, and health advice.
• Manage your subscription and provide technical support.

We never sell your health data to third parties.

3. Medical Confidentiality

Your communication with Dr. Anjali is protected by medical confidentiality standards. Professional ethics and patient-doctor privilege apply to all medical advice provided through MedyClub. While we use WhatsApp for convenience, we advise against sharing sensitive non-medical information (like passwords or banking details) through the chat.

4. Data Security

We implement industry-standard security measures to protect your account information. WhatsApp communication is end-to-end encrypted; however, MedyClub maintains a record of consultations within our secure platform to ensure Dr. Anjali has context for future interactions.

5. Your Rights

You have the right to:

• Access or download your medical consultation history.
• Request the correction of any inaccurate personal info.
• Request the deletion of your account (subject to medical record retention laws).
• Cancel your subscription at any time via the MedyClub dashboard.

6. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at privacy@medyclub.com.